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Star Codes

Device Dial-Through Codes

Polycom
```
*1 + <extension>
```
Aastra
```
*80 + <extension>
```
Yealink
```
*90 + <extension>
```

Voicemail Access

Access your own mailbox (from any phone):
```
* + <extension>
```
Direct to voicemail (no ring):
```
<extension> + *
```

Record new messages (no login):

*301 + <mailbox>   # Record Unavailable
*302 + <mailbox>   # Record Busy
*303 + <mailbox>   # Record Name

Listen to existing messages (no login):

*311 + <mailbox>   # Hear Unavailable
*312 + <mailbox>   # Hear Busy
*313 + <mailbox>   # Hear Name

Access orphan mailboxes (no extension):
```
*5000
```

Auto Attendant Recording Codes

Only for Auto Attendants using “Record via Phone” announcements.

Record greeting:
```
*32X
```
- X = Auto Attendant ID (e.g. 1 → 321 for Main, 2 → 322 for After-Hours)
Listen to recording:
```
*33X
```
- X = Auto Attendant ID (e.g. 1 → 331 for Main, 2 → 332 for After-Hours)

Listen-In / Barge

Requires feature password after dialing.

Listen only:
```
*57 + <extension>
```
Barge in:
```
*58 + <extension>
```

Call Center Agent Codes

Log in to your queues:
```
*01 + <agent_id>
```
Log out of your queues:
```
*00 + <agent_id>
```
Pause (Make Busy):
```
*02 + <agent_id>
```
Unpause (Remove Busy):
```
*03 + <agent_id>
```

Caller ID Blocking

Block your outbound CID for one call:
```
*67 + <phone_number>
```

Call Park & Pickup

Park a call:
```
*70
```
(Use attended transfer and wait for parking spot number.)
Retrieve a parked call:
```
*71 + <park_number>
```