How to Create, Edit, Delete

An Endpoint is defined as a SIP device or a soft phone. The Endpoints screen displays a list of endpoints in your customer’s Hosted PBX: the Description, Manufacturer, Model, MAC Address and the Template used. This screen enables you to fully manage these endpoints; you can view, add, edit and delete them.

• To Edit an endpoint, click on either the Edit link or the Description linkfor that endpoint.
• To Delete an endpoint, click on its Delete link.

Creating a New Endpoint

As part of creating the endpoint, you can create the associated Line Key configuration, which is a configurable button, or soft key, on the phone.  A Line Key can be configured as a Standard Extension or a Busy Lamp Field (BLF) key.

1. Click the New Endpoint button

• The Endpoint Detail screen appears.

 2. Complete the basic information in the fields at the top of the screen.

• Use this table as a guide:

Field	Details
Description	Enter the user’s name or a description of the phone location.
Manufacturer	Select the device manufacturer from the dropdown list.
Model	Select the manufacturer’s specific model from the dropdown list.
MAC Address	Enter the MAC address associated with the device.
Serial #	Enter the unique serial number for the device. NOTE: Entering information in this field is optional.
License	Enter the licensing information for the device. NOTE: Entering information in this field is optional.

 3. Complete the Line Key Configuration Information. You can also complete this at a later time.

Extension – A typical extension line key on which users can make and receive calls.

BLF key – An indicator which monitors another user’s extension and illuminates when they are on an active call.

• To complete this at a later time, check the Add Line Key configuration at a later time check box.
• From Key 1, Key Configuration, Extension is the default choice.
• From Key 1, Key Configuration, specify the extension by choosing it from the dropdown list.
  NOTE: It is required that Key 1 be the Extension that this device is peered to.
• For Key 1, type a Label.  This label will appear in the phone’s LCD display, if supported, as the Line Key Label.
• For Key 2, Key Configuration, choose Extension or BLF from the dropdown list
• From Key 2, Key Configuration, specify the extension by choosing it from the dropdown list.
  NOTE: An extension can only be associated to one endpoint.   Only available extensions will able to be selected from the drop down list.  Unavailable extensions will be grayed out.
• To add another key, click the Green Plus (+) button on the right.
• To delete a key, click the Trash Can icon on the right

4. In the Endpoint Configuration File section at the bottom of the screen, choose the Configuration Template from the dropdown list provided.  The values in the list are based on the selections made in the Manufacturer and Model fieldsearlier.

5. Click Save.

Editing an Endpoint

1. Click on the Edit link at the beginning of the row for that endpoint.
2. Edit the fields as necessary using the instructions above. (Creating a New Endpoint).
3. Click Save to save your changes.

Deleting an Endpoint

1. Click on the Delete link at the beginning of the row for that endpoint.
2. In the prompt dialog box, click the Delete Endpoint button to confirm.