Access Your Voicemail Box
Checking your voicemail from phone
Section titled “Checking your voicemail from phone”- Press the Messages Button, or dial *(star) and your ext.#
- Enter your password + “#” (Default is your extension number. You must change it to something other than that.)
- Follow the prompts
Main Menu Options
Section titled “Main Menu Options”- 1. New/Old messages ( *-asterisk=rewind; #=fast forward )
- 2. Change folders
- 3. Advanced options
- 1. Leave message for another user
- *. Return to main menu
- 0. Mailbox options
- 1. Record unavailable greeting
- 2. Record busy greeting
- 3. Record name
- 4. Record temporary greeting
- 5. Change password
- *. Return to main menu
- *. Help
- #. Exit
Mailbox Options after listening to a message
Section titled “Mailbox Options after listening to a message”- 3. Advanced Options
- 1. Send reply
- 2. Hear envelope (date/time, phone number of caller)
- 3. Leave message for another user
- 4. Return to main menu
- 5. Repeat current message
- 6. Play next message
- 7. Delete
- 8. Forward to another user
- 9. Save to folder
- 0. New
- 1. Old
- 2. Work
- 3. Family
- 4. Friends
- *. Help
- #. Exit
Checking Voicemail Remotely
Section titled “Checking Voicemail Remotely”- Call the main number, at the main auto attendant press “#” (or the option configured for voicemail).
- When you hear the prompt, enter your box number.
- When you hear the prompt, enter your password + “#”.
- Follow the voicemail menu prompts.