Skip to content

Access Your Voicemail Box

  1. Press the Messages Button, or dial *(star) and your ext.#
  2. Enter your password + “#” (Default is your extension number. You must change it to something other than that.)
  3. Follow the prompts
  • 1. New/Old messages ( *-asterisk=rewind; #=fast forward )
  • 2. Change folders
  • 3. Advanced options
    • 1. Leave message for another user
    • *. Return to main menu
  • 0. Mailbox options
    • 1. Record unavailable greeting
    • 2. Record busy greeting
    • 3. Record name
    • 4. Record temporary greeting
    • 5. Change password
    • *. Return to main menu
  • *. Help
  • #. Exit

Mailbox Options after listening to a message

Section titled “Mailbox Options after listening to a message”
  • 3. Advanced Options
    • 1. Send reply
    • 2. Hear envelope (date/time, phone number of caller)
    • 3. Leave message for another user
    • 4. Return to main menu
  • 5. Repeat current message
  • 6. Play next message
  • 7. Delete
  • 8. Forward to another user
  • 9. Save to folder
    • 0. New
    • 1. Old
    • 2. Work
    • 3. Family
    • 4. Friends
  • *. Help
  • #. Exit
  1. Call the main number, at the main auto attendant press “#” (or the option configured for voicemail).
  2. When you hear the prompt, enter your box number.
  3. When you hear the prompt, enter your password + “#”.
  4. Follow the voicemail menu prompts.